Shipping policy

GENERAL CONDITIONS

White Rock Gallery is pleased to offer shipping on your purchase inclusive of freight, packaging and insurance as well as brokerage where applicable. While at checkout, you will be quoted this rate for your shipment(s). The shipping method will be chosen by White Rock Gallery to provide the best level of service and economy. We take into consideration the safety of the artwork and the size and weight of the package to find a suitable carrier. Each carrier has its own restrictions and benefits that we assess to provide the best choice for your order.

RULES & RESTRICTIONS

  • Orders ship only on business days, which are Monday through Friday (excluding statutory holidays). 
  • All orders are shipped direct from the artists. 
  • Shipping promotions are only valid for orders shipped to Canadian addresses. 
  • We are currently unable to ship to multiple addresses. 
  • Shipping estimates do not include processing time (from one day to two weeks depending on artwork or complexity of packaging). We recommend generally allowing a week. Please add a comment in the shipping instructions if you are in a rush or would like a delay in arrival. We will do everything we can to accommodate your requests.

If you have any questions or concerns, please do not hesitate to contact our Customer Service team:

Email: info@whiterockgallery.com

ESTIMATED DELIVERY TIME

  • Orders placed on whiterockgallery.com will be processed the same day or next business day.
  • Once your order has been placed and payment has been received, you will receive an Order Confirmation email. Please make sure you check your spam folder in the event you have not received it in your inbox.
  • Once your order has shipped, you will receive an email confirmation with a tracking number.

Feel free to visit our Frequently Asked Questions section where you will find answers to any further inquiries.

During these past 33 years, White Rock Gallery has become one of the most durable art destinations in British Columbia and a well-regarded online venue across North America and beyond. We understand that original art cannot be pushy. It should leave our walls for yours only when it speaks to you personally and persuasively. Step one for the gallery is simply to assemble compelling pieces of art, by building strong relationships with our diverse array of professional artists. Step two is to provide a welcoming, unhurried environment in which the displays are always kept fresh and interesting. Running through all these years is the forging of respectful relationships with clients whom we’ve known in many cases for over two decades. And we’re always happy to speak with newcomers. A phone call is a great way to start if you aren’t able to drop by in person.
Copyright © 2023 WhiteRockGallery
Continue browsing
Your Order

You have no items in your selection.